Understand how a process works before you modernize it. chat2diagram interviews the people doing the work and turns it into a BPMN diagram.
How it works
Capture how people actually do the work, one interview at a time.
Combine the accounts into one workflow while preserving key differences.
Turn the workflow into BPMN and other usable outputs.
Applications come in through the portal each morning. I check the passport against the file, then collect the fee, and stamp and close the case.
Cases come in from the European queue. I verify identity documents, then route to the fraud unit first - that's a step the others don't have. Then collect the fee and approve.
Renewals arrive in my queue. I confirm the documents, collect payment, and pass it along - I don't do the final approval, that goes to a supervisor.
Market landscape
Existing tools cover pieces of the problem. AI interview platforms capture conversations. Process mining tools map system logs. Requirements tools structure outputs. None of them connect all three - and none synthesize across multiple people.
|
AI Interview Platforms1 |
Process Mining Tools2 |
Requirements Tools3 |
chat2diagram | |
|---|---|---|---|---|
| Guided conversational process capture | ✓ | ❌ | ❌ | ✓ |
| Voice-based input (speech → structured data) | ✓ | ❌ | ❌ | ✓ |
| Cross-stakeholder synthesis | ❌ | ❌ | ❌ | ✓ |
| Auto-generated workflow diagrams (BPMN) | ❌ | ✓ | ❌ | ✓ |
| Direct path to software requirements | ❌ | ❌ | ✓ | ✓ |
1. Otter.ai, Grain, Fireflies 2. Celonis, KYP.ai, Nintex 3. Jama, Azure DevOps, Jira